|Clarity Produces a Visionary Approach To Decision Making
Creating organizational clarity is an essential element in achieving business success. Clarity occurs when the leaders of an organization know why their company exists and what it wants to achieve. In order for a small business or large corporation to achieve clarity, staff members at all levels within the organization must be clear about the answers to these questions:
It is too easy to get off course when the decision makers are not clear about the desired path the company wants to take. Their decision-making strategy becomes like a game of guess and check, reacting to one crisis after another.
Visionary decision-making occurs when leaders approach challenges with the right information already at hand, knowing what needs to be done and who needs to do it. The more clearly leaders understand the mission and goals of their organization, the more informed and prepared they are to make the decisions that are in the best interest of the business.
Is every employee involved with your business clear on why they’re there?
Clarity Aligns Business Values with Individual Values
The vision and values of an organization help to keep it on track towards a common goal shared by all individuals. Decisions cannot be strictly made on business values alone. A corporation must be willing to examine their values and review if or how they align with the values of their people.
Research shows that when the values of employees are in alignment with the values of an organization (the leaders’ values) the organization is more successful and more focused on customer satisfaction and community service. Organizations that don’t have this alignment tend to be bureaucratic, stressful, and even toxic places in which to work. They may be financially successful but find it difficult to hire and keep self-motivated and talented people. Companies with values alignment have very few problems attracting and retaining talented people. They know what their employees want and they know how to provide it.*
An organization with an overly political, stressful, and toxic culture will drive away good people with solid values and it can cost millions. A values disconnect, in its simplest form, can be measured by turnover: 51% of all top performers are actively looking for another job! What would losing 1 or 2 of your best people cost your organization?
*Source: Richard Barrett, The Barrett Values Center Clarity Reduces Unwanted Turnover
Turnover May Be Costing You More Than You Think
The Wall Street Journal reports that, “In each of the past three months (April – June, 2010), more employees quit their jobs than were terminated, according to the US Bureau of Labor Statistics.”
The article goes on to point out that, “In a poll conducted by human-resources consultant Right Management, at the end of 2009, 60% of workers said they intend to leave their jobs when the market got better.”
Based on research from Bradford Smart’s book, Top Grading, losing one of your top people can cost you upwards of 24 times their salary. 24 times! Take a look at your turnover statistics. Imagine reducing that by 25-50% What would that mean to your bottom line?
Why are employees walking away from their jobs? People are hungry to align themselves with a cause they can believe in. Values disconnections, poor communication between various levels within the company and less than stellar recognition of personal achievements lead to employees who are unhappy, stressed out, and much less than fully productive.
Retention is key. Analysis reveals that employee commitment and length of service are the most critical factors driving customer loyalty and sales. Research also shows that employees who generate the best customer performance have the highest average length of service.
What does it mean to you?
As a leader, it means a new focus; one which centers on the values of the company and on the values of your capital—your human capital. It means having faith that a dollar spent on human capital ultimately yields a far greater return than almost any other investment. It means investing for the future of your company and not just the next quarter. Executive decision-making is easier, employees are happier and more productive, and staff and customers are more loyal.
At Mindset To Achieve Coaching and Training, we are ready to help you find clarity.
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|“There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.”
Values alignment is essential for the
growth of a healthy organization.
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